I have an LG Lucid cell phone and have had Hotmail for years.  Once Outlook took over it was fine until last Thursday Oct 24 then all of a sudden my email on my phone went crazy. It would not notify me of new emails. It would not sync to my folders. I would click on sync and after hours of trying I received a message that said "UNFORTUNATELY OUTLOOK HAS STOPPED". So I uninstalled and reinstalled it about 3 or 4 times from the play store on my phone. It would work for a few hours and then stop. I would create a new email and just sits in my outbox. When it does work and I put some emails into the folders I have that doesn't sync with my computer at home. The emails I put in folders on my phone are still in my inbox on my computer. This was never the case before Thursday. Everything went really good up until then. My computer email is fine it is just my phone.

 

I am very frustrated because NO body can seem to help with this. I was at Verizon for 2 hours today for them to try and help and I was on the phone with their tech support and they couldn't help. Then I called Microsoft and they couldn't help, then I did a live chat on the web site from Microsoft and he couldn't help. He suggested I contact this Community Forum. I sure hope you can finally be of assistance. It is VERY important that I get my emails to my phone. 

 

Thank you,

Roberta 

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