Hi

I had logged a case with the Microsoft team regarding some issues with my email account, for some reason after it was spammed Microsoft has ever since would keep asking me to reset my password.  It was getting to the point where I was setting a new password several times a day, however I can still access my email.  Microsoft has sent me several responses regarding this case and when I follow the link from my actiongirl5 account it just states that this email is not allowed to view the case.  I even emailed Microsoft telling them this and they sent me back another reply that I cannot access................I am not entirely sure why.  I have also had replies from moderator of this forum that seem to just send me around in a circle, tell me things I already know or do not read my post properly. 

So far I have spent over a week trying to resolve this issue yet know one seems to have the answer, surely I am not the only one this has happened to. 

Mandy