Outlook Express was recently changed, and since then I have not been able to send/receive emails. There is no Send/Receive button in this universe. Looking for it is useless. When I search online for answers, the heading or words supposedly under it are missing. This is very frustrating. 
Also, all the emails I had before are incognito. Someone told me to try Mozilla Thunderbird, and after wrestling with that for a few hours, all the missing emails came up, but Thunderbird wouldn't take my password. I have no idea how anything came up in that condition. Thank you, anyone, for your help.