Hi,

Any help you guys can give would be much appreciated.

We are a business with three employees using Outlook for mac 2011 version 4.3.9 on mountain lion.

We have an orders inbox that we have sent up as a shared inbox because all three of us benefit from being able to see what the state of orders is. Unfortunately now that we have three people using this we constantly getting the following error message:


if you enter the password the following message pops up:


Whether you click yes or no the first error then pops up again and the cycle continues rendering outlook unusable.

This only happens when more than one person is on outlook so it seems to me that outlook is recognizing more than one user and constantly asking for passwords as a result.

The inbox settings are as follows;


I have not blanked the password out of the above. It always comes up blank and if you enter it, the next time you open the settings box its gone.

If anyone has any idea why this happens and/or suggestions to fix the problem they would be very much apprenticed.

As would any suggestions of alternative setups that we could use to have a shared inbox.

Many  thanks

Dom