After three days, contacted Brian, X119, at Microsoft about my lost e-mails and all my folders are now empty losing a tremendous amount of information and attachments.   I was initially told for $300 Microsoft could fix this and then the discounted price of $150 was offered and I was sent to a company called FastFix.  They could not fix anything and said the Microsoft servers went down and they lost all the information.  All that was recovered was the folder titles and a few e-mails.  The problem is Microsoft and the added fun was Fastfix said they had nothing to do with the Microsoft servers going down but, for $100 they could clean out my computer but do nothing with the e-mail folders.  Fastfix sent a receipt immediately and then indicated it would take 3-5 business days to refund the money.  A perfect business model in which Microsoft blows up their clients e-mails and then feeds money to their contractors to fix.  No wonder people buy Macs.

 

The entire story about why the folders were empty was nothing but Microsoft baloney.