A few months ago, when accessing my outlook email at mail.umkc.edu, I got an error message that said the following:
This account can't be used to access Outlook.com
I have no clue what office 365 is. I don't use anything like that. I have a hotmail account of my own, and one through my school. The school has told us nothing about Office 365. I don't even have a current version of office on my computer. This was a random message. I fought with it for awhile, using different browsers, dumping all my cache and history, gave up, and went to bed. Next morning, like magic, it worked again.
Last night. 9/12/2013, a friend posted on facebook that her outlook account was also down, with the same weird Office 365 message. She also does not use office 365 anything, but it was a .edu address. I told her about my experience, we hunted for a solution, and then she decided to wait. It was worrisome, as she couldn't do anything with her online classes, get emails from staff, etc.  All we found were references to it being a *.edu problem, but no fixes, and the reports went back months to years.
Today, mine is now dead again. I am getting the same message, about something called "office 365."  My other hotmail account logged in fine. But the school account? Completely unaccessible. Not by chrome, not by firefox, not by IE. As that's how I get my work notifications, this is a big problem.
I open outlook. I enter in my email address, @mail.umkc.edu and I type in the password. And then...Office 365 error.
I have hunted through the forums and there is no working solution to this, the link to a page that fixes it directs somewhere that no longer exists, and this seems to have been an ongoing problem for a year-plus. Is there any solution? Or do I just have to wait until it somehow begins to function again, and hope it's not five days or two weeks down the road? Is it my school messing up on their end, or a microsoft bug? As it's Friday afternoon and they've all gone home, I can't even get ahold of the UMKC tech support for this. Can I fix this? Can MS fix this? Or is the problem on the school's end, in which case I am entirely out of luck?