I need to remove a parent from my parental consent now i am 19 it is still asking me for their password, however they are longer in contact and have no means of contact with them and i believe the account *** Email address is removed for privacy *** is no longer being used however it is still set up as parental consent information on my xbox when he is no longer around, i have tried xboxsupportand they asked me to get in contact with this service