I received a call from Miscrosoft Support on 7/17/13.  The person asked if my computer had gotten very slow in the last couple days. I agreed that it had.  He told me he could correct that for me at a cost of $20 and that I must use a debit card rather than a credit card.  I agreed.  He said a Mr. Roger Williams would soon be taking over my computer. They asked for my debit card number plus the security # on the back.  After 2 hours of various instructions (and my computer moving of it's own accord) we became disconnected.  Today I have found that I have been charged $$157.00, $307.00, $157.00 and $307.00 - a total of $928.00.  This is for a 6 year old computer that isn't worth $100!  They gave me a Windows warranty # of 0326543256 and a registration # of 32563259Window if that's any help.

 

Can you do anything to help me?

 

Kathleen Wickham

 

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