PLEASE PLEASE SOMEONE HELP!!

I have tried everything that has been suggested by the community and NOTHING HELPS. I've even used the link to ask for private help but NO REPLY!

I need to get access to my account which has years and years of addresses and important things in files relating to money etc.

I AM SO DESPERATE I FEEL LIKE DOING MYSELF IN!!

I have posted a question and now cant find it to see if there are any replies.