My phone is only 6 months old but I have had no problem receiving my Hotmail.com email until a few weeks ago.  It suddenly stopped. I have deleted it and re-added it and spent the past 48 hours on the phone to my supplier (Tmobile) who have been fantastic and talked me through every possible option.  There is nothing wrong with the hardware as I have access to the Internet and there is no problem with the software as we were able to divert my husband's email (live.com) to this phone so we know it is working.  The problem is Hotmail.com being received on the HTC Desire.  I can see that other people are in a similar position and have this problem also.

No problem with receiving email on my home computer or ipad.  Just my phone.

 

Can you please help me resolve this?

 

Phone is HTC Desire Gingerbread Version 3 supplied by TMobile .

I have IMEA number if that would help and will give my email address to you as long as it is blocked online.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.