I am having trouble using the Permission Wizard to give my child permission to create an email account with Outlook.com. 

 

When she logs in, she is asked for a parent's permission.  I have gone through the steps involved (logging into to my account, and authorizing a fifty cent transaction on my credit card), but I get an error message saying "We're unable to complete your request.  Microsoft account is experiencing technical problems. Please try again later."

 

I have deleted my browser's temp files, cookies, history, and all the cache, but still no luck.  I have tried about a dozen times, and I get the same error each time. 

 

How can I fix this?

 

Thank you,
George

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.