why can't i connect my COX webmail account through windows 7 livemail? We have 2 computers on one network . Both machines have windows 7.

Desktop is working just fine with connection to COX webmail through LIVE MAIL. Laptop is running the same system and it is not able to import messages from a different COX webmail account. I have checked the address and reset it like 50 times and it will NOT let us in for that machine...

Help