I am trying to install Skydrive desktop on my PC. It downloads and installs but when I click "Get Started" I get the error message "There was a problem connecting to Skydrive. Please check your internet connection and try again." But my internet connection is fine and I can't figure out how to resolve this issue.
Here are my details:
- The exact error message: There was a problem connecting to Skydrive. Please check your internet connection and try again.
- The operating system version - Windows 7
- The CPU or processor - Intel Core 2 CPU Q8300 @ 2.5GH
- The amount of system memory (RAM) - 4.0 GB
- The hard disk size and model - Western Digital 640 GB WD6400aaks-22a7b2
- The version of software or model of hardware that you’re using and that may be related to the problem - ???
- The version of virus scanner or malware scanner that you’re using - Norton Internet Security
- The browser: IE10
Thanks in advance for help on this perplexing problem!
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