Hello,

So, I had to rebuild my identity for Outlook - in fact 2 time in less than a week.  After it completed the second time I shut down Outlook and restarted it.  I entered all of the server info as I had done previously and this time it is not working.  What I mean by that is that I can see my Outlook mailbox and associated folders that I have set up.  But it will not load my old message or the old messages in my mailbox.  Also, the data in my folders is not there.  Looking for any suggestions to try before de-installing/re-installing.

Thanks,
Allison