Please advise me where to go on 8.1 to change Livemail settings.

Instead of receiving newsletters with pictures, in Livemail I actually only have lines and lines of links to picture.  I want my settings changed back to have pictures on incoming emails.

A supposedly 'professional' technician has been working on my pc and downloaded the latest Livemail, now my outgoing mail is paralysed. I can't send anything.

I need to know how to delete an event.  When I tried it everything got stuck.

I received a link to a download.  Looks nothing like a link and won't work.  I also received  an attachment of a photo.  I can't get slide-show to work.  The photo is stuck.

Answers to the above would be greatly appreciated.  They are part of a huge problem caused by technicians.

Thank you.