Hello Team,

My email ID is *** Email address is removed for privacy ***. I am unable to see old email, old sent items, personal folders. July 12 2013 i have changed my password. I am logging on to the account from my home PC and will have the same IP. After i logged on to my account i am unable to find the old emails. Citi folder , MA folders and personal folders . All the old sent items are also not availble. Please could you recover the old email and also the relevant folder.

Regards,

kiran sastry

Original Title: currently i am able to log on to my account *** Email address is removed for privacy *** but i am unable to see old emails and also the personal folders.