HI all - having a problem with my mother-in-law's computer - for some reason it can't sign into the Outlook.com account I've set up for her any more.

It used to work but had problems with displaying the People page - in attempting to troubleshoot I reset the cache, removed AdBlock, and reset the zone settings to their defaults.

Since then every time the browser tries to go to outlook.com it gets in a Ping-Pong match between login.live.com and blu177.... and eventually gives the error message shown above.  It's been a couple of hours now and the behavior is consistent.

Her account seems fine.  I've tried changing the password but that didn't help.  She can view her calendar (which directs to bay01...) and Skydrive but not Mail or People, both of which seem to be housed on blu177.

From other computers the same account can access both Mail and People which both still appear to be coming off blu177 at that time as well.  She can also access from Chrome on the same computer - just not IE.

I subsequently downgraded to IE9 from IE10 but the problem persists.  She's not computer savvy at all so we don't want to have to explain to her how to use a different browser...

Anyone have any ideas?