I have a hotmail.com account that's been compromised and I'm trying to get help from MS to get it back.  I'm pasting an actual response from the MS Online Safety team (not the automated generic responses).  But unfortunately, all this person recommends is posting my problem here at this forum.  I'm unfamiliar with this community forum, but it seems unlikely that this issue is possible to be resolved here.  It seems to me it will require direct intervention by Microsoft to reset the account.  But as suggested (from MS email: *** Email address is removed for privacy ***) I am posting here on this forum in hopes that someone can help.

thanks in advance...

Response from MS Online Safety Team

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Hello,

After reviewing the information you provided and looking at your account details, I have determined that the Microsoft Account Public Moderators can best address your concern.  They are experts in your field of inquiry and would be in a better position to address your concern. 

My email to *** Email address is removed for privacy *** and *** Email address is removed for privacy *** after the automated recovery process failed 4 times

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