I've setup a rule in Outlook 2011 that when a message addressed to a certain address, it moves said message to a folder. Not that hard. However, when a message comes in matching that criteria, the rule doesn't happen. When I click Rules/Apply/Apply All, nothing happens.

When I login to my Outlook web access site, I see the rules that I created in Outlook 2011, and when I attempt to run them there, nothing happens. However, I can create the same rule on the Outlook web access site, and it will work, both when I run it manually, and when email comes in matching the criteria.

What's the problem here?

Thanks.