For the laptop in question, content from the cloud does get downloaded without any issues - at least just as yet! However the upload process either doesn't work at all (in most cases) or does so for some files after an exasperatingly long time.

It is important to note that there is absolutely no indication of any upload / download process - either on icons of the concerned files in windows explorer of in the top right corner of the Skydrive app.

Predictably I am gradually moving my files to Box / Dropbox as I cannot accept such unreliability of the sync process.

I have windows 8.1 laptop (Sony E series) with 8 gb RAM and around 250 gb of free space. The laptop connected to a 2 mbps broadband connection. There are no connectivity/ broadband issues.

I am sorry if I am repeating a problem that has already been resolved, but I feel great urgency in getting a solution and did not have the time to sift through this forum.

Would really appreciate help