After three days, contacted Brian, X119, at Microsoft about my lost e-mails and all my folders are now empty losing a tremendous amount of information and attachments. I was initially told for $300 Microsoft could fix this and then the discounted price
of $150 was offered and I was sent to a company called FastFix. They could not fix anything and said the Microsoft servers went down and they lost all the information. All that was recovered was the folder titles and a few e-mails. The problem is Microsoft
and the added fun was Fastfix said they had nothing to do with the Microsoft servers going down but, for $100 they could clean out my computer but do nothing with the e-mail folders. Fastfix sent a receipt immediately and then indicated it would take 3-5
business days to refund the money. A perfect business model in which Microsoft blows up their clients e-mails and then feeds money to their contractors to fix. No wonder people buy Macs.
The entire story about why the folders were empty was nothing but Microsoft baloney.
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