Wrong email address on request for security code

27. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

The email address they want to send my security code is not mine, and it looks like a typographical error - one of the letters in the email address is missing.  I can't change it - for all I know they may have sent the security code there!

 

I emailed some Microsoft support team, with a description of the problem, and they sent me a list of phone numbers to ring ....

 

The person I rang said Hotmail doesn't have telephone support and sent me an email with a link which supposedly should be able to help - couldn't figure it out, so submitted feedback AGAIN outlining the problem.

 

No response.

 

I have had this email address for over 11 years and it is really annoying as I figure after today I will not have access to it any more.

 

I really haven't got a clue what I am supposed to do, and I have no idea how to contact someone who can address this issue.

 

 

I’m having problem verifying my account

26. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
I'm having to use a friends id because I can't get help!  I posted:

http://answers.microsoft.com/en-us/windowslive/forum/mail-signin/im-having-problem-verifying-my-account/a5e6e5c4-0e2f-47b9-9b56-78961f1eb4cd

I followed the provided answer and proceeded to:

http://windows.microsoft.com/en-US/windows-live/id-support

Here is the automated email support sent me:

SRX121774698ID - Your Request for Microsoft Support

We are writing to let you know that we have received your request for support and will reply within 24 hours.

If you don't see a message from us within 24 hours, check to see if email from @css.one.microsoft.com is in your junk mail folder.  You can check the status of your request on the Microsoft Support site.

<link>

Thank you,
The Microsoft Support team

Next I received this email:

SRX12117746968ID - Service Request Update 1217746968

We have responded to your support request.  Go to the Microsoft Support site to view our response and follow up on your request.
<link>
<link>

Thank you,
The Microsoft Support Team

Note: This e-mail message was sent from a notification-only address that cannot accept incoming e-mail.  Please do not reply to this message.

I followed the link.  The "responded to your support request"  was just asking me a couple of questions.  Something like did I change anything recently.  I can't login to see the actual questions.  However, I posted a response to the proposed questions.

The next email I received was:

Microsoft would like your feedback

Dear Microsoft Customer,

Thank you for using our services.  We would appreciate 2 minutes of your time to answer a few questions about your recent contact with our team...

I'm not going to type all that in.  It was a request for me to take a survey!  There idea of support was to ask me two (2) questions!  They provided NO answer/solution!  I took the survey.  Microsoft's wonderful support aside;

I can no longer log into my account.  Why?  hotmail/outlook.com is now requiring a cell phone/alternative email address for an account I have had since 1999.  I DO NOT have a cell phone.  I DO NOT want a digital leash (cell phone).  My hotmail email account is the only one I have.  It is the only one I've used.  It is crazy to create an account for the sole purpose of validating an existing account.  I don't want another password.  I don't want to occasionally log into an account just to keep it active so that it doesn't get disabled.

I am locked out of my account (and support) because I don't have a cell phone or alternative email address.

Outlook Attachments don’t work!!!

26. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Attaching files is not working and you get a message to say that "We're still getting set up. Please try again”. This has been like this on and off now for over a year one moment it works and the next it doesn’t!! 

To be honest I am really unhappy with the how outlook has been since you changed it over from the superior Hotmail to the inferior Outlook and how Micorsoft have done nothing to get it right!

Think I might start a Facebook and pay for an advertisement on Twiter regarding how appalling Outlook is since it was changed over and how Microsoft really do not care! This is not the first time I have left feedback and have had a fault with my e mail account, which I never did with Hotmail! Furthermore, I am not the only one from what I gather on the Outlook forum!!

Before you say it, I have tried it on a different computer and browser an cleared my cache etc etc...It’s Microsoft's fault and not mine, funny how it worked when it was Hotmail!!!

Rubbish, rubbish, rubbish!!!

Window live calendar Windows 7 cannot print from computer

25. September 2013 · Write a comment · Categories: livemail · Tags: , ,

I cannot print windows live calendar from PC Windows 7, I cannot open to calendar view to enter appts looking  at full month

 

I found a link that read I had to go online to print it, I did that & could not print following month.

 

You cannot print more than 1 month

 

All you can do is from live mail is click on calendar date, enter info below, hit enter, then click on that appt to open to add times, then save & exit, it seems like a lot of unnecessary work

 

The previous post was old, I went to feedback & suggested it.

 

Old post link to print

https://calendar.live.com.

 

Old topic

http://answers.microsoft.com/en-us/windowslive/forum/livemail-calendar/windows-live-mail-calendar/1655eacb-e7f7-4172-aedf-0b4835d22346

 

Hotmail not working on ipad….comes up with service not available what’s going on???

25. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Hot mail not working on my ipad but working on iMac???? What's going on grrrr

 

Moved from feedback

Original title: Hotmail not working on ipad....comes up with service not available what's going on????  2weeks now grrrr

Hotmail not working on ipad….comes up with service not available what’s going on???

25. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Hot mail not working on my ipad but working on iMac???? What's going on grrrr

 

Moved from feedback

Original title: Hotmail not working on ipad....comes up with service not available what's going on????  2weeks now grrrr

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24. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
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24. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
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24. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
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Locked out of email account. Can I get it back?

24. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
I was locked out of my email account due to security reasons, though I had already changed my password. However, after entering my details into the account recovery form, I was repeatedly denied by the automated system, despite how I entered all of the information that I could. I tried a few times, and eventually I was completely locked out. It is absolutely necessary that I recover this address, as there are very many other accounts, newsletters and news feeds associated with it. How can I get this address unlocked, so that I may use it again?
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