I am unable to receive email on one of my live accounts.  I am getting the message:  Server Error: 5102   Windows Live Mail Error ID: 0x8DE00002

 I have sent a test message from that account to another live account and it was received, but cannot receive new mail or access any saved messages in any folders.  My incoming mail from that account can be accessed on my iPad and iPhone.  I have attempted to follow the instructions posted in response to others, but have been unable to get beyond the first step.  I am running Windows 7 and when I get into the commands, I cannot get beyond REGSVR32 initpki.dll.  I get a message that "it failed to load".

Please advise.

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