I have just about gone mad trying to find someone in Microsoft who can help.

I have followed all the various instructions on different pages but it seems that Microsoft assume that there is nothing that can go wrong with SkyDrive that can't be fixed by the user, so no-one is responsible for this sort of issue.

There must somewhere be a hold all place for issues that should not be able to happen, like this one.

Does anyone know how to find it?

PS. Sorry about the topic selection, but there is not even a topic selection to cover this sort of issue.