I can't open email from one particular sender.  When I click on their email listed in my inbox to open the message for reading, nothing happens except error message appears.  Error message "Sorry, Outlook wasn't able to complete this request."  That error message does not state why hotmail won't open the message.  I use hotmail from a web browser. I've attempted to read this message using different computers, and different browsers, no luck.

This sender has sent me 3 or 4 recent emails over last week and none of them will open.  I used to be able to see their messages (they are just automated anouncements) but since hotmail changed to outlook the problem started.  All the rest of my email messages from all other senders open just fine.

Tried to forward the message, no luck, same error message.

Tried "View Message Source" and that works.  I can see the headers and html code and kind of get an idea of what the sender was trying to convey.  I copied the raw email source and mailed it to myself.  That mail went thru and I could open it but the copy I sent to myself it still looks like a raw email source code, hard to read html stuff.

Can't figure out why this particular sender's messages keep messing up hotmail. 

Any ideas?