I would like my hotmail.com address to become outlook.com.

When Microsoft prompts me to 'Get a new ID' I provide my present Hotmail e-mail address in a box next to '@ Outlook.com'.

I suddenly get: 'There is a temporary problem with the service. Please try again'.

This message has come up each time I attempt for Outlook.com.

I appreciate any tips.

*** Email address is removed for privacy ***

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