We have the next problem in our company.

There are some users who are currently working with the same email account in Outlook (info@). The problem is that when one of the user reads an email (mark it as read), for the rest of the users it shows as if it hadnt been read, and it happens the same with the sent emails. it is clear, it is a sync problem but we dont know how to solve it.

Thank you in advance,

Best regards.