On my Samsung Galaxy s4, I enabled the sync SMS option, but I can not find the messages in hotmail.  Every time I received a text, the inbox indicated that I had an unread message, but I can not find them to read them or delete them.  My inbox has 58 new unread messages "Inbox (58)", but the new messages do not show on the right hand side of the screen.  I have tried to view only unread messages, but when I do that, no messages are displayed.  I sat on the phone with Verizon for 1.5 hours to try to solve this problem, but it appears to be a hotmail problem, not a verizon problem, so they do not know how to solve it.