hacked

01. June 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , ,

Left a "comment" with hotmail months ago concerning several email contacts that appear only during drop-down box selection when electing to send a new message that I did NOT add to my contacts.

Today, although I could sign-in and see my inbox page I, no access was allowed.  Only message was a Windows dialog box that stated an IE issue.  Then, it "recovered" the page (hotmail site) and then loops these messages continuously.

NO hotmail specific messages given.

NO trouble with other websites, file or folders on my computer.

Cannot delete suspect contacts which include:

DrunkGirlRoom
FunRoom
HornyGirlHere
I LOVE ANIMALS
SexyChickRoom

 

Have done the following:

changed hotmail PW (as has been done in the past)

ran:

Microsoft Safety Scanner 1.0.3001.0

McAfee

Malwarebytes

Registry scanner

 

ALL above cover anti-virus, malware, spyware and "other" threat scans in duplicity. Further, most recent update for each program was used during scans.

 

ONLY hotmail.com is the problem.

 

Access to hotmail is an intermittant issue so the extra contacts must somehow be able to be deleted.

 

Please advise 

 

"you do not have write access to the outlook folder" office for mac/cannot access auto-update

30. May 2012 · Write a comment · Categories: Uncategorized · Tags: , , , , , ,
I am running Office for Mac 2011 on Mac OS X Lion — all updates installed.

I have two problems and have already uninstalled and reinstalled Office with no success.

Problem 1: cannot access auto-update server. I have applied a successful workaround, which is to create a new user and run auto-update from there. I assume this will continue to work, but suggests something is still corrupted in my main user id.

Problem 2: I cannot use Outlook. Immediately on starting Outlook I get the message "You do not have write access to the Outlook application folder". The message goes on to suggest removing the identities folder from the application folder, and refers to a read me file. This advice is not sufficient for me, and I can find no readme file, other than one that has some general blurb about support and activation.

Thanks for any help,

Roger

Need a different "reply-to" address

29. May 2012 · Write a comment · Categories: Uncategorized · Tags: , , , , , , , ,
I'm working from home for several weeks. Remote access to Exchange server not available, so the server auto-forwards all email to my Gmail account. 

But I obviously want replies and outbound business messages to show my work address, not Gmail, for several reasons, including:

  • If the emails go via work, copies will sit on the Exchange server for access later and archive
  • Not everyone knows I'm working from home, and want to keep it that way
  • Don't want every Tom, Dick or Harriet selling stuff to know my Gmail address.

I can do this on PC 2010, and can do it in raw Gmail but can't see how to do it on Outlook Mac 2011 which is my preferred email client.

Please help

hotmail come out in arabia not english.

29. May 2012 · Write a comment · Categories: Hotmail · Tags: , , , ,
had a promblem access my email acc changed my password now my hotmail is in arabia

Email account access/Windows Live ID help:

24. May 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , , ,

Hello team MSN.  I have a question on behalf of my dad who is not a very computer-savvy user but needs help to get his @msn.com email accounts back up and running.  He has three email accounts which are together in the Windows Live Mail program he installed on his computer.  Here, he can log in with one password and access all three accounts.  The problem is that he will be on the road for a couple of weeks and needs to access his email from other computers.  He is using the “Live log in” I think it’s: https://login.live.com/login.srf 

 

For the past two days, he can’t login to his accounts from either Live Mail on his home computer or with live.com login via Internet Explorer.  As far as we know, he never received any notification saying that his accounts were shut down, compromised or over their size limits, etc.  My question: how do we make it so he can login to all three of his @msn.com email accounts via the internet at https://login.live.com/login.srf?

 

Is there any way that I could type/chat with an administrator online about this?  If you need more info from me in order to help solve this problem, please let me know.  Thanks for your help.  

 

Josh

My Hotmail account is blocked and I can’t unblock it, as the only address I can send the code to no longer exists. How may I go about recovering this account?

24. May 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , , ,
Dear Microsoft Support,

As of a few days ago, I have lost access to my Hotmail account, [Removed by Moderator], due to it being blocked.  Even though there are 2 alternate email addresses linked to my Hotmail account, only one, [Removed by Moderator], an account which no longer exists, is an option to which the code can be sent.  At this point, how may I go about recovering this account?

I have been able to reset my password since then, as I was given the option to send the message in which I could do so to [Removed by Moderator] or [Removed by Moderator] (which is still existing), and I did so of course via the latter address.  Doing so, however, had no effect on recovering the blocked account.

Both addresses are of course tied to my Hotmail account.   Do you know what I may be able to do in order to get the code sent to [Removed by Moderator], and get this problem fixed?

Any help that can be given to help me recover my account [Removed by Moderator] would be greatly appreciated.  Thanks!



Note: Text from error message upon sign-in is as follows:

Page 1

Your account has been blocked


Why are you seeing this?

Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms of Service). 

We're here to help you get your account back.


What do you need to do?


We'll walk you through a few steps to verify that you own the account, then have you change your password in case someone else has been accessing your account. It should only take a few minutes and then you'll be unblocked and on your way.


We've cleaned your account settings


Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had.

Page 2

How do you want to receive your code?

Send email to [Removed by Moderator] (Only option)

Send code I already have a code

My hotmail account is blocked

17. May 2012 · Comments Off on My hotmail account is blocked · Categories: Hotmail · Tags: , , , ,
When I Try  to access my hotmail account I keep getting an account blocked message because some one is using it to send spam. Then I get sent to a page informing me that I need a conformation number to apply in a box so I will be able to access my account. The email account they send the number to is a old one and I can not get access to it.  My hotmail account name is *** Email address is removed for privacy ***. All efforts to sign in to any site for help sends me back to my account blocked page and the cycle continues.  I had to create a new hotmail account just so I could post this question Its name is *** Email address is removed for privacy ***. Any help will truly be appreciated.  Thanks Mike

– account is blocked…….

17. May 2012 · Comments Off on – account is blocked……. · Categories: Hotmail · Tags: , , , ,
Mr husband {Removed PII} account has been blocked {Removed PII}, for which he has requested Hotmail to send a reset to his alternative email address and a code to be sent out to {Removed PII} to enable him to sign in.

Please can Hotmail address this situation,as he needs access as he is awaiting a job offer.

Many Thanks
{Removed PII}
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