Outlook for Mac Won’t Let Me Correct a Contact’s Birthday

05. April 2014 · Write a comment · Categories: Outlook for Mac · Tags: , , ,

I am experiencing a curious mulishness with my Outlook for Mac and would appreciate any useful feedback on what to do about it. I have a MacBook Pro laptop computer, running OS X Mavericks, v. 10.9.2. I bought the Office for Mac 2011 suite and have Outlook for Mac, v. 14.3.9, installed. Since the OS X update to Mavericks in 2013, using Apple's Mail app with Gmail got to be too much trouble, and I started using Outlook for Mac as my e-mail client earlier this year. It does a pretty good job for me, in general, but there's one thing I've noticed lately that bugs me.

I am not sure whether this contact's birthday is a datum that I transferred to Outlook from Apple's Contacts app with a .vcf card or whether I input the date manually in Outlook, but for some reason, I ended up with the wrong day of the right month and year, and every time I try to change it and to save the change, Outlook for Mac won't accept the new date but instead reverts to the incorrect one. I've tried deleting the birthday entirely, and it will let me do so, but then when I try to put in the correct date later, it does the same thing all over again. I keep telling it that the date I want to store is the 10th, but it persists in showing the 1st. I have experienced the same kind of thing with other contacts' birthdays. What's up with that?

“The trust of your signing certificate could not be verified”

19. March 2014 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
I've got a user who's getting this message when trying to send signed emails.  The certificates on her CAC were signed by CA-31, which is not included in Apple's SystemCACertificates keychain, so I downloaded and imported them into her login keychain, but the error persists.  There are no issues that I can see in Keychain Access… every related cert is valid.  She does NOT have the "certificate cancer" issue that was commonly associated with Entourage, unless it's manifesting itself in a way where the cert is correctly chained to DoD Root CA 2 but Outlook is trying to chain it to a fake/hidden/cached copy.  I'd asked previously about where Outlook caches certificates, as I've run into situations before where it clearly is not correctly reading certificates from the user's keychains, but nobody has ever been able to answer that.

Every two or three days without rebooting, Outlook cannot find the server.

25. February 2014 · Write a comment · Categories: Outlook for Mac · Tags: , ,

This issue arose with Apple's Maverick's OS.

After two, three, or four days without rebooting the computer, Outlook begins to report the following error message every time it attempts to get mail from the server:

Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct.

So, Outlook functions normally for several days and then something changes somewhere. Nothing has changed in Outlook's account settings. All other Internet accessing applications function normally.

Your assistance is appreciated.

Cheers,

Leigh

Trouble Importing Contacts to Microsoft Outlook for Mac 2011 from Apple’s Contacts App

23. February 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,

I'm trying to figure out how to import e-mail addresses, phone numbers, and other contact information from Apple's Contacts app to Outlook for Mac and haven't been able to do so yet. I would be grateful for any useful suggestions.

I recently started using Microsoft Outlook for Mac 2011, which I got as part of MS's Office for Mac 2011 suite. The version of Outlook I'm using is 14.3.9. I have been putting my contacts' information into Apple's Contacts app (I am using Contacts v.8.0). It has worked fairly well in the past with Apple's Mail app, but I am no longer using the Mail app. Please note: I do not need to import e-mails form Apple's Mail app to Outlook; since I synched up my Outlook with my Gmail account, I have been able to access my old e-mails, which are on Gmail's server, but most of my contact information is not on the Gmail server but is in the Contacts app on my hard drive. I can export contact info from Contacts as a PDF, but Outlook can't import it in that format, apparently. I can also export contact information from Contacts as (1) something called a Contacts Archive, a file that has an .abbu file extension, or (2) as a big set of vcf cards, in the form of a single file with file extension .vcf.

Why can’t I get Outlook to connect to my ISP?

19. February 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,

I have a friend who recently bought a MacBook Pro to replace her pc. She had Apple migrate all her data over to the MacBook Pro. We then installed Office for Mac 2011. Her preference was/is to use Outlook for her email. This only became known to me after I got her email set up and working in Mail (Apple's mail app). I then proceeded to set up Outlook with the exact same settings that I successfully used for Mail, i.e., incoming and outgoing servers, ports, SSL, authentication (name and password), etc. There was a brief time when it was up and running, but inexplicably, this is no longer the case! The error message I get continues to point to authentication and her ISP's denial of services. Unfortunately the tech person for her ISP could not help me. Has anyone else had this problem? Any help would be appreciated.

Outllook addresss book sync to Apple contacts

26. January 2014 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
I have latest version of Apple OSX, (Mavericks) and their office applications and latest version of Office for Mac 2011, including Outlook 2011 version 14.3.9.  For some reason the automatic syncing between Outlook address book and the Apple Contacts app has stopped working since upgraded to latest version of the Apple OSX 10.9.1.
I need to use Outlook in the office environment and have little choice on that.
I use an iphone so especially need iphone address book to be up to date with the MAC version of contacts, which used to sync with Outlook address book.
Apple  forums direct queries to MS forums because functionality stopped working when I upgraded to latest version of OSX, but they seem to imply that proble lies with MS.  Which I feel is a cop out but there we are.  I am caught between 2 giants and cannot get a sensible answer

Can anyone clearly tell me why the sync of 2 address books stopped working, is it an Apple or MS issue to fix, and is there a timeline to fix or a practical alternative to keep these 2 address book/contact applications in sync.

Failing this I will have to drop all MS products from my Mac and go 100% native Apple, but given my many years of MS Office experience this would be a difficult change and a retrograde step.

In advance, many thanks for advise and direction provided

Installation Download Error

30. December 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
I recently purchased a new Macbook Pro with Retina Display.  I installed my Outlook 2011 Home and Business edition on the computer and proceeded to add my account to Outlook.  Outlook will download nearly all ~45k messages, but when it gets to the last 5-10 messages the entire program freezes and I have to force quit. 

I've had zero luck trying to fix this and there is no available help from Apple because it's a Microsoft product and no available help from Microsoft without paying a huge fee.  Apple suggested using their Mac Mail and that's a very POOR substitute for Outlook.

Can ANYONE help?

Thanks!

Installation Download Error

30. December 2013 · Write a comment · Categories: Outlook for Mac · Tags:
I recently purchased a new Macbook Pro with Retina Display.  I installed my Outlook 2011 Home and Business edition on the computer and proceeded to add my account to Outlook.  Outlook will download nearly all ~45k messages, but when it gets to the last 5-10 messages the entire program freezes and I have to force quit. 

I've had zero luck trying to fix this and there is no available help from Apple because it's a Microsoft product and no available help from Microsoft without paying a huge fee.  Apple suggested using their Mac Mail and that's a very POOR substitute for Outlook.

Can ANYONE help?

Thanks!

problem syncing Outlook 2011 contact/calendar with Apple contct/calendar . . . HELP

16. December 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,

After updating my OS to Maverick, I noticed that my outlook 2011 no longer sync with my apple contact/calendar. Anybody who has the same experienced and any suggestions on how to sync this.


Need your HELP badly. Thanks in advance.


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