skydrive.exe crashes

27. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
The skydrive.exe (skydrive sync engine host) keeps crashing on my laptop. Does anybody get a solution to this? 

Here's the crash reports I got:


*****ENTRY 1 START*****
Log Name:      Application
Source:        Application Error
Date:          10/27/2013 11:16:52 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Peggy-acer
Description:
Faulting application name: SkyDrive.exe, version: 6.3.9600.16412, time stamp: 0x5243d370
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x1664
Faulting application start time: 0x01ced3278dc853c5
Faulting application path: C:\Windows\System32\SkyDrive.exe
Faulting module path: unknown
Report Id: ce1a0b1b-3f1a-11e3-bf10-a41731026482
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-27T15:16:52.000000000Z" />
    <EventRecordID>92062</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Peggy-acer</Computer>
    <Security />
  </System>
  <EventData>
    <Data>SkyDrive.exe</Data>
    <Data>6.3.9600.16412</Data>
    <Data>5243d370</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>00000000</Data>
    <Data>0000000000000000</Data>
    <Data>1664</Data>
    <Data>01ced3278dc853c5</Data>
    <Data>C:\Windows\System32\SkyDrive.exe</Data>
    <Data>unknown</Data>
    <Data>ce1a0b1b-3f1a-11e3-bf10-a41731026482</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>
*****ENTRY 1 END*****

*****ENTRY 2 START*****
Log Name:      Application
Source:        Windows Error Reporting
Date:          10/27/2013 11:16:53 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      Peggy-acer
Description:
Fault bucket 133301718, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: SkyDrive.exe
P2: 6.3.9600.16412
P3: 5243d370
P4: StackHash_d9fd
P5: 0.0.0.0
P6: 00000000
P7: 00000000
P8: PCH_7C_FROM_KERNEL32+0x00000000000E75AE
P9: 
P10: 

Attached files:
C:\Users\Peggy\AppData\Local\Microsoft\Windows\SkyDrive\logs\SyncEngine-2013-10-27.2316.5732-1.etl
C:\Users\Peggy\AppData\Local\Temp\WERE2CC.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Peggy\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_SkyDrive.exe_d56ad29b332c8de54daa82ad91107d6b8752ccd2_e64347a1_018de6a5

Analysis symbol: 
Rechecking for solution: 0
Report Id: ce1a0b1b-3f1a-11e3-bf10-a41731026482
Report Status: 0
Hashed bucket: 433cde50c815be965b41d023a1ff4d38
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-27T15:16:53.000000000Z" />
    <EventRecordID>92063</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Peggy-acer</Computer>
    <Security />
  </System>
  <EventData>
    <Data>133301718</Data>
    <Data>4</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>SkyDrive.exe</Data>
    <Data>6.3.9600.16412</Data>
    <Data>5243d370</Data>
    <Data>StackHash_d9fd</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>00000000</Data>
    <Data>PCH_7C_FROM_KERNEL32+0x00000000000E75AE</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
C:\Users\Peggy\AppData\Local\Microsoft\Windows\SkyDrive\logs\SyncEngine-2013-10-27.2316.5732-1.etl
C:\Users\Peggy\AppData\Local\Temp\WERE2CC.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\Peggy\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_SkyDrive.exe_d56ad29b332c8de54daa82ad91107d6b8752ccd2_e64347a1_018de6a5</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>ce1a0b1b-3f1a-11e3-bf10-a41731026482</Data>
    <Data>0</Data>
    <Data>433cde50c815be965b41d023a1ff4d38</Data>
  </EventData>
</Event>
***** ENTRY 2 END*****
 

PS I've tried the troubleshooter on this page and it didn't work.

Skydrive crashes when setting a file to be available offline in Windows 8.1 Ent RTM

27. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

It seems to be working and syncing fine for files that were already set to be available offline.  I don't know what changed.  Now, when I right click on a file under the skydrive folder and select "Make available offline", nothing appears to happen except that right clicking on any other item no longer brings up a context menu (if I navigate to a different folder and come back, the context menu works again).


Examination of the logs shows two events every time this happens.


I have no idea what to check next.  Any help?


Log Name:      Application
Source:        Application Error
Date:          9/26/2013 9:33:08 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Win81Ent-PC
Description:
Faulting application name: skydrive.exe, version: 6.3.9600.16384, time stamp: 0x5215d0a0
Faulting module name: SyncEngine.DLL, version: 6.3.9600.16384, time stamp: 0x5215d389
Exception code: 0xc0000005
Fault offset: 0x00000000001ad3e0
Faulting process id: 0x195c
Faulting application start time: 0x01cebb29e6df2fa8
Faulting application path: C:\Windows\System32\skydrive.exe
Faulting module path: C:\Windows\System32\SyncEngine.DLL
Report Id: 24c9ba69-271d-11e3-8256-1c659dac992c
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-09-27T02:33:08.000000000Z" />
    <EventRecordID>3107</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Win81Ent-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>skydrive.exe</Data>
    <Data>6.3.9600.16384</Data>
    <Data>5215d0a0</Data>
    <Data>SyncEngine.DLL</Data>
    <Data>6.3.9600.16384</Data>
    <Data>5215d389</Data>
    <Data>c0000005</Data>
    <Data>00000000001ad3e0</Data>
    <Data>195c</Data>
    <Data>01cebb29e6df2fa8</Data>
    <Data>C:\Windows\System32\skydrive.exe</Data>
    <Data>C:\Windows\System32\SyncEngine.DLL</Data>
    <Data>24c9ba69-271d-11e3-8256-1c659dac992c</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>


Log Name:      Application
Source:        Windows Error Reporting
Date:          9/26/2013 9:33:09 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      Win81Ent-PC
Description:
Fault bucket 125759680, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: skydrive.exe
P2: 6.3.9600.16384
P3: 5215d0a0
P4: SyncEngine.DLL
P5: 6.3.9600.16384
P6: 5215d389
P7: c0000005
P8: 00000000001ad3e0
P9:
P10:

Attached files:
C:\Users\jordan\AppData\Local\Microsoft\Windows\SkyDrive\logs\SyncEngine-2013-09-26.2133.6492-1.etl
C:\Users\jordan\AppData\Local\Temp\WER2E0A.tmp.WERInternalMetadata.xml
C:\Users\jordan\AppData\Local\Temp\WER2FD0.tmp.appcompat.txt
memory.hdmp

These files may be available here:
C:\Users\jordan\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_skydrive.exe_d9bd52a4067b38acd4369c658c9c94cea59201_c2ef2c98_15d22ffe

Analysis symbol:
Rechecking for solution: 0
Report Id: 24c9ba69-271d-11e3-8256-1c659dac992c
Report Status: 4104
Hashed bucket: 75983b1df576965e2c70980683ab36d2
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-09-27T02:33:09.000000000Z" />
    <EventRecordID>3108</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Win81Ent-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>125759680</Data>
    <Data>4</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>skydrive.exe</Data>
    <Data>6.3.9600.16384</Data>
    <Data>5215d0a0</Data>
    <Data>SyncEngine.DLL</Data>
    <Data>6.3.9600.16384</Data>
    <Data>5215d389</Data>
    <Data>c0000005</Data>
    <Data>00000000001ad3e0</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
C:\Users\jordan\AppData\Local\Microsoft\Windows\SkyDrive\logs\SyncEngine-2013-09-26.2133.6492-1.etl
C:\Users\jordan\AppData\Local\Temp\WER2E0A.tmp.WERInternalMetadata.xml
C:\Users\jordan\AppData\Local\Temp\WER2FD0.tmp.appcompat.txt
memory.hdmp</Data>
    <Data>C:\Users\jordan\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_skydrive.exe_d9bd52a4067b38acd4369c658c9c94cea59201_c2ef2c98_15d22ffe</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>24c9ba69-271d-11e3-8256-1c659dac992c</Data>
    <Data>4104</Data>
    <Data>75983b1df576965e2c70980683ab36d2</Data>
  </EventData>
</Event>

WMM Ver. 16 keeps crashing computer when converting edited version to MP4 or WMV

20. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Saving movie that I have edited to MP4 or WMV and about half way through the system crashes and have to restart computer. I am not sure what is going on. Running the latest version on Win 7.

APP events:
Log Name:      Application
Source:        Microsoft-Windows-CertificateServicesClient-AutoEnrollment
Date:          7/19/2013 6:22:06 PM
Event ID:      64
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      VHORN
Description:
Certificate for local system with Thumbprint f5 31 fa 11 31 d4 79 82 c0 bc ab 7d 49 7d 73 9c 72 b1 55 1e is about to expire or already expired.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-CertificateServicesClient-AutoEnrollment" Guid="{F0DB7EF8-B6F3-4005-9937-FEB77B9E1B43}" EventSourceName="AutoEnrollment" />
    <EventID Qualifiers="32768">64</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-07-20T01:22:06.000000000Z" />
    <EventRecordID>20704</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>VHORN</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="Context">local system</Data>
    <Data Name="ObjId">f5 31 fa 11 31 d4 79 82 c0 bc ab 7d 49 7d 73 9c 72 b1 55 1e</Data>
  </EventData>
</Event>

Log Name:      Application
Source:        Microsoft-Windows-EventSystem
Date:          7/19/2013 6:22:10 PM
Event ID:      4356
Task Category: Firing Agent
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      VHORN
Description:
The COM+ Event System failed to create an instance of the subscriber {1CCB96F4-B8AD-4B43-9688-B273F58E0910}.  StandardCreateInstance returned HRESULT 80070005.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-EventSystem" Guid="{899daace-4868-4295-afcd-9eb8fb497561}" EventSourceName="EventSystem" />
    <EventID Qualifiers="32768">4356</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>18</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-07-20T01:22:10.000000000Z" />
    <EventRecordID>20708</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>VHORN</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">80070005</Data>
    <Data Name="param2">{1CCB96F4-B8AD-4B43-9688-B273F58E0910}</Data>
    <Data Name="param3">StandardCreateInstance</Data>
  </EventData>
</Event>

Log Name:      Application
Source:        Microsoft-Windows-WMI
Date:          7/19/2013 6:22:53 PM
Event ID:      10
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      VHORN
Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
    <EventID Qualifiers="49152">10</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-07-20T01:22:53.000000000Z" />
    <EventRecordID>20710</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>VHORN</Computer>
    <Security />
  </System>
  <EventData>
    <Data>//./root/CIMV2</Data>
    <Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage &gt; 99</Data>
    <Data>0x80041003</Data>
  </EventData>
</Event>

Any help