2 step verification / Authenticator App… resync?!

05. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hi!

Curious if there is a way to resync the 2 step verification app on my phone?

The new version of my authenticator app decided to wipe my saved info.  

Finding the hidden bar code to rescan and resync would be very helpful.

Thanks!

Authenticator codes generated not working

08. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hi there
I have had the authentiator app enabled on my hotmail account (*** Email address is removed for privacy ***) but today it stopped working and i keep getting an error message "That code didnt work. Check the code and try again.
So when i got back i logged in via one of my saved browsers, deleted the app setting and tried to re-enable the app. When through the set up, entered the secret key into my app (google authenticator app for Blackberry) and got a code. When i enter that code into the hotmail page to complete the setup, i get the same error message.
Can anyone explain why?
Thanks

can’t pair a device for two factor authentication

18. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
The windows phone app Authenticator, can't pair with my account, every time  i try to pair, always shows

That code didn't work. Check the code and try again.

 I have this problem a couple of days ago, but with the device paired, now i reset the pair, and can't pair again, even if i put manually the secret key.

I tried to clean the cache