‘Deleted Items’ Folder Emails Won’t Empty (Outlook 2010 – Mac OS X 10.9.2)

19. April 2014 · Write a comment · Categories: Outlook for Mac · Tags: , , ,

Hi,

I am unable to 'Empty' the Deleted Items folder in Outlook 2010 on a Mac with OS X 10.9.2. The folder is stuck with a badge number '85', and when I manually empty the folder by right clicking, I see a progress bar and the folder empties but the badge number '85' does not go away. When restarting Outlook, the Deleted Items folder once again has the 85 emails in the folder. They just never go away. I have cleaned up my email boxes and opened Outlook by holding option and rebuilding but that did not fix the issue. I have also indexed my spotlight with no luck. Indexing has helped in the past, but not in this instance. 

Any help would be greatly appreciated.

Thanks in advance!