Double-clicking JPG files in Outlook 2011 open in Preview (from the Outlook Temp folder), but saving them from there returns a permission error

18. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , ,

In Outlook 2011, I've noticed that double-clicking a JPG file from an email opens the default JPG viewer - in this case, Preview. Apparently, any document you open from Outlook 2011 is automatically 'Locked' - you can Get Info on the file in the Finder to see this automatic behavior. After it opens in Preview, saving the JPG out to any folder, especially the Desktop, returns an error saying: The document "nameofdocument.jpg" could not be saved as "nameofdocument.jpg". You don't have permission. To view or change permissions, select the item in the Finder and choose File > Get Info.

 

It doesn't seem to do this with PNGs, even though they too are locked by Outlook 2011 when opened from the email by double-clicking.

 

Now, I can drag it out of the email to the Desktop without issue as well as right-click the attachment and choose Save As..., but double-clicking, opening with default JPG viewer and saving from there always returns the above issue. Several others I know have reported similar behavior.

 

Any ideas?

Different behavior in Outlook 2011 HTML formatting than Outlook 2007 or 2010

17. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , , ,
We have a standardized HTML signature with graphics that we use in Outlook 2007, 2010 and 2011.  It is also used with Thunderbird by our Linux users. 

In Outlook 2007 or 2010 the graphics in a signature on a new message or a reply are set to Content-Disposition: inline.  

A new message from Outlook 2011 is ok with its signature graphics set to Content-Disposition: inline.  

A reply from Outlook 2011 sets the signature graphics of the sender to Content-Disposition: inline but changes all previous images in the message thread to Content-Disposition: attachment. 

When this behavior occurs it breaks all inline graphics, both signatures and quoted text. The only graphics this does not occur to are those in the reply body of the message thread.   If Outlook 2007 or 2010 for Windows exhibited similar behavior I wouldn't feel like Outlook 2011 had a problem, but it is not emulating its Win32 counterparts. 

When I originally began testing this issue I was looking solely at the signature and graphics within, but after extensive testing this bug applies to all inline graphics in a message thread. This problem has to be affecting all Outlook 2011 users who have images in message threads. 

Why does Outlook 2011 create appointments on the wrong calendar?

02. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , ,
With Microsoft Outlook 2011, if you have multiple calendars it can be really confusing to try and create a new appointment on a particular calendar.

With Outlook 2010 for Windows, if you only are displaying a single calendar, then that calendar is also "selected" with a checkmark and used when you make a new appointment.

However, Mac Outlook 2011 easily allows the user to have a single calendar displayed but have a DIFFERENT calendar "selected" with a checkmark. In that condition, when you make a new appointment the appointment does not go to the calendar that is being displayed, which is what the user expects! Instead it goes to the calendar that is currently selected.

Is there some way to fix this behavior? Why would Outlook 2011 allow you to select a calendar but not display it?  -Steve

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