Hello, I am trying to close my account., My unique ID is Unique ID <Removed by moderator> . It gives me the error : To close your Hotmail account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com.
HI
Thank you for your time It's been quite a while since i try to close my hotmail account: *** Email address is removed for privacy *** unique id: (pii removed), but i haven't been able cause every time it says:
- You need to deactivate your Hotmail account. Once you've done that, your Microsoft account will be closed automatically after a period of inactivity.
But then i click on it and:
To close your Hotmail account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com.
Again i click on it and:
No billing information available
We couldn't find billing information associated with this account.
Please please Im tired of going around an around with this i even open a new hotmail account so if you want to contact me please do so to one of the next following accounts: *** Email address is removed for privacy *** or *** Email address is removed for privacy ***, i just want to close that account please HELP
I have been unsuccessfully trying to delete this account..... when i go through the steps to deactivate the account it says cancel billing.......
(Error Message******
To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com. )
thereafter when we try cancel billing (in fact there is no billing) I get this when we go to billing....
No billing information available
We couldn't find billing information associated with this account.
Customer Support at Billing says there is nothing so why am I having such a horrendous time closing this silly account? Please assist.
Thanks
I'm having issues canceling my hotmail account. It says that I have to cancel my billing service, but my billing service is cancelled and doesn't even exist anymore. MSN Direct
I am trying to delete my account. It says I need to cancel my billing service, but I have no paid services and no billing information entered. I need assistance deleting the account. Where do I call?
Please help!!!
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