I am trying to close my hotmail account and I can not when I get to that step to close it tells me to deactivate and check my billing services and when I do it then says I have no billing services. I would like to close ASAP please!
I seem to have the same issue as many others in that I keep getting the "To close your Hotmail account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com."
message popping up when trying to delete my account. I do not have any Microsoft Billing Service accounts set up so I just need some assistance getting around this step. Thank you for your help
I seem to have the same issue as many others in that I keep getting the "To close your Hotmail account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com."
message popping up when trying to delete my account. I do not have any Microsoft Billing Service accounts set up so I just need some assistance getting around this step. Thank you for your help
When I try to close/deactivate my Hotmail/outlook account I get a message saying I need to cancel my billing services first, but I don't have any billing services or subscriptions. How do I proceed?
It keeps leading me in circles: I am trying to delete my account, click the close account, it tells me I need to deactivate my account. When I click on the link to do so, it tells me that I have to cancel my billing services and I don't have any billing
services associated with this account.
It looks like other people have had this problem too--why hasn't it been fixed? please help me close this ancient account!
I am unable to close my outlook/hotmail account b/c it tells me: To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com. When I click it, I get "No billing information available. We couldn't find billing information associated with this account. "
Please help me close this account.
Thanks.
I have tried closing my account via the FAQ procedures, but haven't succeeded because I must cancel all billing services first, even though I have no billing services. Please delete my account.
Hi,
Could a forum moderator please respond with a private message so I can submit my account information and unique ID so that you could help me close my account? I try to close my hotmail account, but it says I have to close my billing, but I have the message "We couldn't find billing information associated with this account." when I do, and so I'm stuck in the endless loop.
Thanks,
bddd
Could a forum moderator please respond with a private message so I can submit my account information and unique ID so that you could help me close my account? I try to close my hotmail account, but it says I have to close my billing, but I have the message "We couldn't find billing information associated with this account." when I do, and so I'm stuck in the endless loop.
Thanks,
bddd
Hi,
I am trying to close *** Email address is removed for privacy *** and I get the message that I need to cancel billing services. I click the link to cancel them and get this: No billing information available We couldn't find billing information associated with this account. My unique
ID is (removed PII)
Can you please let me know what I can do to close this account?
Thank you,
Angie
Hello, I am trying to close my account., My unique ID is Unique ID <Removed by moderator> . It gives me the error : To close your Hotmail account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com.
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