Dave
I've been on technical support with Blackberry for the past 3 days and I am unable to sync or integrate my hotmail account on my blackberry Z10. Blackberry said there is nothing wrong with the device and they believe it is a server issue.
Can you please help me?
Corey Castellan
i am on EE 4g account BB z10 OS 10.1.04181
and a hotmail.co.uk account
Microsoft has really let us down here as it is not a blackberry issue.
Microsoft sent a link to my email of a reset password.
That was weird.... I never clicked on reset my password, so I ignored it.
Got another one saying click here to remove account.
Weird... Never clicked on remove my account...
Keep in mind I was receiving these emails on my blackberry.
At this point I wanted to play it safe so I did and reset my password using a different link from the sign in homepage.
Tried to sign in with my new password, it would not work... the security questions has been changed, tried to reset it using my alternative email... but that's been changed aswell(security question and password).
Tried to fill out as much information as I could on the alternative way of resetting password, they said I do not have enough information to have someone help me, even though I filled out every single questions except for the junk emails and credit card because I dont remember them and dont have a credit card and all the informations are accurate because I have them in my blackberry.
Now I only can send and receive emails from my blackberry, I dont have the access to both of my email address on my desktop.
I have two questions:
a. I can't open my e-mail account on the blackberry, even I have edit my password,.
b. I have done reset my apple ID and there is notification has been sent to my e-mail account (Hotmail). However, no e-mail come to my Hotmail account.
Please advise for my both cases.
Regards,
Recent Comments