I moved from Canada to UK. ….When hotmail transition to Outlook occured….I was living in UK….all data that was stored in my mail folders from Canada did not transfer….only files that I created in UK transferred….How do I retrieve the Canada data?
Hi,
I previously provided a question in this forum. For your reading convenience, I will repeat my prior post.
http://answers.microsoft.com/en-us/windowslive/forum/skydrive-files/skydrive-storage-from-canada/d957edab-bb6b-4998-9c22-a7864ff61c35
I am trying to find the correct resource so that I can change my "Country/Region" from United States to Canada. In looking through the threads, I see links to the following location:
https://commerce.microsoft.com/paymenthub/help
From here, I have chosen, Getting Help > Contact > SkyDrive | Manage Payment Options | Other
After chatting with a representative, I was informed that he couldn't assist. I was then directed to
http://support.microsoft.com/
Get Live Help > More Products > Microsoft Account....somehow I ended up chatting with a person on a callback. She indicated that she couldn't assist. She could only change the language, but not my Country/Region. She then gave me a phone number, which was the general Microsoft phone number for Canada. That's going to be useless, too.
Can someone point me to the specific location where someone can assist? Please be as specific as possible, and please be sure that the contact individual can, in fact, assist.
A forum moderator was kind enough to provide a link. Unfortunately, the link is to the WRONG location.
When I followed the link and provided a description of my problem, the response was to change my country information in my profile. My country information in my profile was and is and always has been correct. I then followed up again, this time with screen captures of my problem. My problem is when I go to purchase additional storage, the billing form already assumes--incorrectly--that I have a US address, even though my profile has always been Canadian.
The response I got back is as follows:
As you can see from my description above, I have had numerous false starts.
Can someone, please, take ownership of this problem and direct me to the right resources that can actually fix my problem?
I previously provided a question in this forum. For your reading convenience, I will repeat my prior post.
http://answers.microsoft.com/en-us/windowslive/forum/skydrive-files/skydrive-storage-from-canada/d957edab-bb6b-4998-9c22-a7864ff61c35
I am trying to find the correct resource so that I can change my "Country/Region" from United States to Canada. In looking through the threads, I see links to the following location:
https://commerce.microsoft.com/paymenthub/help
From here, I have chosen, Getting Help > Contact > SkyDrive | Manage Payment Options | Other
After chatting with a representative, I was informed that he couldn't assist. I was then directed to
http://support.microsoft.com/
Get Live Help > More Products > Microsoft Account....somehow I ended up chatting with a person on a callback. She indicated that she couldn't assist. She could only change the language, but not my Country/Region. She then gave me a phone number, which was the general Microsoft phone number for Canada. That's going to be useless, too.
Can someone point me to the specific location where someone can assist? Please be as specific as possible, and please be sure that the contact individual can, in fact, assist.
A forum moderator was kind enough to provide a link. Unfortunately, the link is to the WRONG location.
When I followed the link and provided a description of my problem, the response was to change my country information in my profile. My country information in my profile was and is and always has been correct. I then followed up again, this time with screen captures of my problem. My problem is when I go to purchase additional storage, the billing form already assumes--incorrectly--that I have a US address, even though my profile has always been Canadian.
The response I got back is as follows:
Hi, We do understand the concern. Please contact the SkyDrive Support Team, as they are the experts in your field of inquiry and would be in a better position to address your concern. Please copy and paste this to the address bar of your browser: http://answers.microsoft.com/en-us/windowslive/forum/skydrive?tab=QnA Thanks,
As you can see from my description above, I have had numerous false starts.
Can someone, please, take ownership of this problem and direct me to the right resources that can actually fix my problem?
I am trying to find the correct resource so that I can change my "Country/Region" from United States to Canada. In looking through the threads, I see links to the following location:
https://commerce.microsoft.com/paymenthub/help
From here, I have chosen, Getting Help > Contact > SkyDrive | Manage Payment Options | Other
After chatting with a representative, I was informed that he couldn't assist. I was then directed to
http://support.microsoft.com/
Get Live Help > More Products > Microsoft Account....somehow I ended up chatting with a person on a callback. She indicated that she couldn't assist. She could only change the language, but not my Country/Region. She then gave me a phone number, which was the general Microsoft phone number for Canada. That's going to be useless, too.
Can someone point me to the specific location where someone can assist? Please be as specific as possible, and please be sure that the contact individual can, in fact, assist.
https://commerce.microsoft.com/paymenthub/help
From here, I have chosen, Getting Help > Contact > SkyDrive | Manage Payment Options | Other
After chatting with a representative, I was informed that he couldn't assist. I was then directed to
http://support.microsoft.com/
Get Live Help > More Products > Microsoft Account....somehow I ended up chatting with a person on a callback. She indicated that she couldn't assist. She could only change the language, but not my Country/Region. She then gave me a phone number, which was the general Microsoft phone number for Canada. That's going to be useless, too.
Can someone point me to the specific location where someone can assist? Please be as specific as possible, and please be sure that the contact individual can, in fact, assist.
How do I change from profile from GB to Canada? I have moved countries and need to change my credit card information. My new credit card has not been excepted as the country for billing is not the correct country.
I have Window 7 with Windows Live 2011 installed and everything worked fine. Just recently my email with pictures will not upload.
I had Bell, Canada go into my computer twice to make sure all is set up correctly and was told that it is a Microsoft problem
Wat is happening, sometimes a simple e mail will go out ok, but nothing with pictures.
Sometimes the complete Windows Live gets stuck and I have to reboot.
When I use Bell mail , hotmail all works fine. Can you help?
Dieter
I received a telephone call from my Mother today & a message from my Sister & Cousin in Canada to inform me that there are emails being sent to them with a pornagraphic photo attachement & caption. My mother has also been contacted by someone posing as me on the MSN chat board as me. My mother has realized that it is not me as it starts odff the conversation with "hi Aunty - hi uncle!
This is the message my sister has sent to me.
"Hey sis! This is just a note to let you know that your email has been compromised (its sending out pornographic pictures/messages to your contact list). I
Sorry to be the bearer of bad news! Hope you have a good day - love ya!"
II need to know what steps to take to stop this from continuing.
i am from canada and in the right hand upper corner displays where you are from in my case canada. but something keeps changes it all the time right in front of me
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