I am trying out Carbonite backup to back up my outlook email. However, I found out from Carbonite tech support that since all my outlook email are stored in .ost format rather than .pst format, Carbonite can't backup my emails. I am interested in finding out how to save my outlook emails in .pst format.  

 

Thank you.

I lost my emails, files, folders and contacts during a software upgrade the other day.  I am unable to restore them through the MS User Data folder but have backed up my computer through Carbonite.  I have downloaded the Office 2011 Identities/Main Identity/Data Records and Database to a Desktop folder from Carbonite but have been unable to import it into Outlook.  Any ideas???

Carbonite does not have instructions for Outlook for Mac on their website.