unable to receive emails in outlook.com

01. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I have a sbcglobal.net account that was sending and receiving perfectly in my outlook.com until 7/30/2013. It was hacked by an alias dancer_lkg4_dancer which I removed and created a NEW 15 character password. ATT and Yahoo both checked with me and cleaned all points out of my email. I can send and receive in yahoo, but can only send in outlook 2013. I went in to outlook to edit my account. No luck. I then tried to delete it and reenter. No luck again. I now can only send and not receive. I have checked all parts of my account, settings, and have talked to SEVEN people to try to fix this. HELP!!

 

What are the password restrictions when signing in though SMTP?

14. June 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , , , , ,

I was trying to set up a password reset account for my website using your SMTP server and kept getting an authentication error.  After exhausting everything I could think of I changed my password to something much simpler and shorter and it started working. Here is the 25 character password I was trying to use:

(removed PII)

I'm not sure if there is a special character it didn't like or if it was the length but I could log into the account at hotmail.com just fine with it.

 

Can you tell me what the password restrictions are for SMTP authentication?