I have a very serious problem with my account.
My outlook account *** Email address is removed for privacy *** is experiencing technical problems.
The problem is this:
Every time I log into the account I am constantly confronted with the Child Permission Wizard.
Now I cannot do the verification via Adult simply because I don't have a credit card in the USA.
I think this a problem I have because I entered the wrong age on my account by accident.
But I can't access my account simply because the Child Permission Wizard is interfering and stopping me.
I need help to fix this.
I am having trouble using the Permission Wizard to give my child permission to create an email account with Outlook.com.
When she logs in, she is asked for a parent's permission. I have gone through the steps involved (logging into to my account, and authorizing a fifty cent transaction on my credit card), but I get an error message saying "We're unable to complete your request. Microsoft account is experiencing technical problems. Please try again later."
I have deleted my browser's temp files, cookies, history, and all the cache, but still no luck. I have tried about a dozen times, and I get the same error each time.
How can I fix this?
Thank you,
George
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