Recently when I open Outlook, the box that reads "Setting up identity" indicates a name other than mine  

When I click on "About Outlook" a different name, other than mine, is listed in the box under "This product is licensed to"

When I print an email message, the name of the same person (not mine) appears in the header

I am puzzled and don't know who this persons name got on all those.  The mystery person has never been to my house or touched my computer. 

Is there a way I can delete the mysterious name and add mine?

Help!

Sharon
Recently when I open Outlook, the box that reads "Setting up identity" indicates a name other than mine  

When I click on "About Outlook" a different name, other than mine, is listed in the box under "This product is licensed to"

When I print an email message, the name of the same person (not mine) appears in the header

I am puzzled and don't know who this persons name got on all those.  The mystery person has never been to my house or touched my computer. 

Is there a way I can delete the mysterious name and add mine?

Help!

Sharon
 i cannot directly contact  the one person who is my  contact i can see when they send message cos their name appear on bottom of screen but when i click the name at bottom or go onto live menu i can`t easily find the message but by trial and error and changing screens it come up and i then can have conversation. also if i try to start conversation and click contact even though their name appear in conversation box message does not arrive .Why? please help. I have windows XP on dell optiplex gl280 computer i did not have this problem on windows messenger but have it now i have windows live messenger plus
I just completed training my staff on Hotmail use and do not want to "automatically " upgrade w/o time to plan retraining please restore my Hotmail capability asap If not I will contact Atty General, FCC, AZ corp Comm anyone required to get resolutuion

I have installed the Mail part of Windows Essentials and love the format. I would now  like to see that program when I click on the Mail tab in windows 8. How do I do that?

 

Thanks - Chris

Ican't seem to get any folders to load unless i keep hitting my refresh button every time ai click on something.I click on my inbox and it doesn't load .i than have to hit the refresh button to get it to continue.That goes for anything i try to do in my hotmail account.This is very annoying.How can i fix this problem?I think i may have to refresh just to send this message as hitting the submit button does nothing.

Ican't seem to get any folders to load unless i keep hitting my refresh button every time ai click on something.I click on my inbox and it doesn't load .i than have to hit the refresh button to get it to continue.That goes for anything i try to do in my hotmail account.This is very annoying.How can i fix this problem?I think i may have to refresh just to send this message as hitting the submit button does nothing.

Bonjour
Je tourne sur Windows 7, je ne sais pourquoi, je pense qu'après quelques téléchargements, mon windows live messenger ne marche plus comme avant. Quand je l'ouvre, c'est bon, il s'ouvre correctement mais quand je click sur boite de réception il me bascule sur hotmail en me demandant mon email et mot de passe, alors qu'avant j'y accédais directement. J'ai téléchargé je ne sais combien de trucs pour le rétablir tel qu'il était mais rien à fiare. Une soution????
Bonjour
Je tourne sur Windows 7, je ne sais pourquoi, je pense qu'après quelques téléchargements, mon windows live messenger ne marche plus comme avant. Quand je l'ouvre, c'est bon, il s'ouvre correctement mais quand je click sur boite de réception il me bascule sur hotmail en me demandant mon email et mot de passe, alors qu'avant j'y accédais directement. J'ai téléchargé je ne sais combien de trucs pour le rétablir tel qu'il était mais rien à fiare. Une soution????