Skydrive Folders now showing empty – where have my files gone?

08. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Having used Skydrive for the last few months with no problems, I noticed today that folders that previously contained documents were showing empty both on my PC and in the cloud. These documents were not deleted by myself as the Skydrive is used for archiving important documents and the folder is used on a daily basis and they are not in the Recycle Bin.

Where have these files gone? I have not moved or removed them, Microsoft has. These documents are extremely important and the reason for using Skydrive was to maintain a cloud back-up for my PC but I didn't expect the cloud to remove them and then sync those changes back to my PC without notifying me. This doesn't happy with Gmail, Dropbox or any other cloud storage.

SkyDrive exceeds storage quota

16. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Hi, 

I have an Office 365 subscription.
So I supposed to get 20GB of cloud storage.

I got a notification that my files can't sync because server storage quota is exceeded.
However, that shouldn't be the case.
I have only approx 7GB worth of files on my SkyDrive.

Please look into this matter asap.

Thanks
Eddy

 

Encryption of Local (only) SkyDrive Storage

20. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , ,
Is there a known method (rather than a product or official support solution) to encrypt the local storage of SkyDrive data on your computer while leaving the cloud storage unencrypted to retain the full functionality of web based access without needing to decrypted data when using a public computer (eg. web apps and SkyDrive synced across other non-windows platforms)

I want to have my SkyDrive data synced to my personal PC and Mac with the requirement of having personal SkyDrive data accessible from my work computer while ensuring privacy from system administrators.

Please do not reply by posting links that do not address a direct solution. (Protection against unhelpful official Microsoft Support replies)