Note. Like so many others, Outlook frequently asks me for my account passwords, and once a week or so it erases a few of them (as seen in the Accounts dialog box). I have tried all the suggestions I found on the web including deleting and recreating accounts,
cleaning up Keychain Access, rebuilding the database and/orcreating a new user, etc. I have friends with the same problems so I suspect the fault is with Outlook and not with my particular setup. The reason for asking about the colored balls is that after
the most recent request by Outlook for my account passwords, I noticed that all the balls were colored yellow and that they changed to green after I selected each account (though I made no changes). I thought that knowing the meaning of the colors might suggest
an approach for a work-around to this problem until such time as Microsoft publishes an update.
In the Accounts dilaog box of Outlook 2011, the left-hand pane lists the accounts. To the left of each account is a colored ball, sometimes green, sometimes yellow, and perhaps other colors as well. What do the colors mean?
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