Win 8.1 and Win Live Mail stopped sending Comcast mail Live Mail Error ID: 0x800CCC79

19. April 2014 · Write a comment · Categories: Uncategorized · Tags: , ,

 Win 8.1 and Win Live Mail Version 2012 (Build 16.4.3522.0110) SMTP Port 587 stopped sending Comcast mail

My email client stopped working today.  

My client has been properly configured as far as port numbers and authentication and has been working properly up until today.  I sent one mail this morning, but subsequent emails failed.  The first failure message said that the Comcast person I was sending mail to was not a Comcast customer.  So I tried a non Comcast email at this point but now it is stuck in the outbox.

 

I went to my old XP system with Outlook express and sent an email form there to the same Comcast customer - no problem.  I have rechecked that the client accounts on both systems are the same.   

I closed Live Mail and tried to go back in, but it was still trying to send mail.  I ended the process with the Task Manager and then the yahoo client mail was sent.

 

So feeling more confident, I then tried to resend the email with the Comcast  address.  Keep in mind this address works with the config—Win XP, Outlook Express and the exact same client setup— and I am able to send to the email address, but with Win 8.1 and LiveMail, the response I now get is "Not our Customer".    See full error message below with the person's email x'ed out for their privacy.

 

The message could not be sent. The setting for your outgoing email [SMTP] server might need to be configured. To find the server settings for '*** Email address is removed for privacy ***', please contact your email service provider.

Subject 'Fw: Humarock'
Server Error: 550
Server Response: 550 5.1.1 Not our Customer
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 587
Secure(SSL): Yes

 

Now this message does not seem to make any sense because I should not need the email settings for the person I am sending mail to.  I searched on  "Windows Live Mail Error ID: 0x800CCC79" which told me to check my email client config settings.  That's it, I've run out of ideas expect maybe a full shut down and restart.

 

Any assistance appreciated.

cant send email from microsoft live mail 2012 or 2011

04. December 2013 · Write a comment · Categories: livemail · Tags: , ,

I use windows live mail for 3 of my accounts 2 of them are comcast accounts.   i just discovered my main account isnt sending mail to people.  the other email account and hotmail account have no problems sending email .  I even tried to do it on my old windows 7 pc which still has windows live 2011 on it.  could send from other comcast and hotmail but not my main comcast account.  i am able to send from this comcast email using comcast website.  i checked and rechecked my ports on both pc's and it is the same. 

 

I have no idea how long this has been happening for or how to fix it so I am hoping someone here can help me be able to send emails from windows live.

 

 

I am able to send from this account from the Comcast.net email client so Comcast says the problem must be with windows live.

 

thanks

 

Laurie

Transfering emails from comcast to outlook

04. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I presently have a comcast email account and I want to transfer saved folders to my outlook email account. How can I do this without having to physically forward each email?

Error Code: 8015D02E cant access account

30. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I get on my xbox and it asks me to put in my email and password. i put the information in then it says there is somthing wrong with your account error code: 8015d02e. so i look up info on it and it says to go to my live account on my computer, so i try to log in on my computer. and an error message says " It seems someone is trying to use your account. so it asks to do an account recovery to reset my password. So i do the steps other then the email adress i have know longer exsists. because it was a comcast email adress. so i use the secret question and it works and i have the password reset sent to an alternete email. which comes in. i do the password reset successfully. But once i log in again with my new password the message pops up again "It seems someone is trying to use your acccount. I have done countless password resets to try to get in i called xbox and they said that I have to talk to microsoft about this situation. maybe it has to do with the fact that my email adress no longer exsists. I have been wanting to switch it to a new email adress so i dont have this issue again. please help i have asked this question before but when i ask the moderators close me down. And I dont want to lose this account because i have many purchases and alot of time spent on here. i have been locked out since may.

I need to reestablish an email name that was cancelled by mistake

22. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,
While signing in for the first time to LiveMail with my Comcast account, I spelled my name incorrectly. In an attempt to fix the mistake, I created a new Comcast email name with the correct spelling. That didn't work, so I cancelled both. The name with the correct spelling is now blocked by Microsoft because the system thinks it's already taken, and I've been told it's blocked for 365 days! Help! Is there any way I can get permission to reestablish this correct email name, because without it, I can't get signed in to LiveMail to receive updates, etc...

Windows Live Mail w/comcast account stopped sending email

03. April 2013 · Write a comment · Categories: livemail · Tags: ,
I am helping a friend with his Windows Live Mail (comcast email account) which has been working but has suddenly stopped sending email. It still receives fine.  He is getting an "error 421 cannot connect to SMTP server / connect error 10060 / Windows error ID 0x800CCCC67."  Any help would be greatly appreciated!