I cannot get into my emails, Microsoft say someone has tried to access my emails and I must verify my security details before they will reset my password. I have filled out the security confirmation link 5 times and it keeps saying they cannot verify from
the info given, as I have had this account for maybe 6 years I need access to important emails on that account. I tried to verify my details 72 hours ago again and received confirmation they had my request but still not had anything else back since???
Tonight we tried to set a new password on my daughter's Hotmail account. Having given her details she was asked to give a different e-mail address to get a confirmation link and we gave my Hotmail address. The link that came to me seems to think that
it was my account that we were changing the password on and we are now worried that we are both going to be shut out of our e-mail accounts if the passwords have been confused.
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