We are a retail company, and hotmail and Live addresses do not deliver order confirmations to our customers that use Hotmail or Live addresses.  they are delivered to Outlook.com addresses though.  We do not get a rejection, NDR, bounce or anything else, the message just seems to disappear.  Any suggestions?

Hi,

 

I am not receiving emails from bestbuy.com.

This has been going on for over a year.

I do not receive order confirmations, password resets, promotions, and etc.

BestBuy could not resolve this problem, and they seem to think that it is Hotmail/ outlooks problem.

 

Can someone tell me how to fix this problem ?

 

BTW I cleared out my entire blocked senders list, so I have nothing being blocked.

How do I turn on read receipt confirmations in outlook