<Original title - Microsoft Live Mail >

 

I installed the Microsoft Windows Essentials on my new HP computer with Windows 7 system. I cannot receive e-mail from my server which

is Cox Communications. I keep getting the sign in box asking for Account name and password and the password seems to be the culprit. I have the same password for the e-mail as my server.??????

 

 

<IE10>

I use an internet service provider (Cox Communications) for my email and the Windows 8 Windows Live Mail client (just upgraded from Windows XP and Outlook Express).   I have many duplicates in Contacts, spent hours deleting and when I logged back in, they had all returned.  I don't use Hotmail nor do I want to.  I actually keep my 'good' list of contacts in gmail as that seems to be the only thing I can figure out and which seems to work.   But I'd like to be able to delete the 5000 contacts in the Windows Live Mail Contact folder and start over.  Any solution to this?

 I can receive, but not send.  It has worked in the past, but I can't pinpoint any incident that may have caused a problem.  I contacted my ISP (Cox Communications) and we checked my settings.  Everything is correctly set up with regard to my SMTP address, etc.  They told me it was a Windows Live problem.  When I attempt to send, the message sits in my outbox for several minutes and then I receive the following error message: 

 A time-out occurred while communicating with the server. 

Subject 'test mail' 

Server 'smtp.cox.net'

Windows Live Mail Error ID: 0x800CCC19 

Protocol: SMTP Port: 25 

Secure(SSL): Yes