help with cox email windows 7 livemail 2012

12. January 2013 · Write a comment · Categories: livemail · Tags: , ,
I am using windows 7 moved from verizon to cox internet called cox was transferred to Microsoft tech and was told no support on phone for windows live email so looked at this forum.
I see I have the same problem as others.  have tried all the suggestions from other posts and at the microsoft help links that were provided by cox and from other posts here. all other accounts work fine in windows live and I can use cox web mail

some of the error messages:

Unable to send or receive messages for the Cox  account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90

Server Response: -ERR invalid user name or password.

Server: 'pop.east.cox.net'

Windows Live Mail Error ID: 0x800CCC92

Protocol: POP3

Port: 995

Secure(SSL): Yes

 

The message could not be sent because the server rejected the sender's email address. The sender's email address was '*** Email address is removed for privacy ***'.

Subject 'mail'

Server Error: 550

Server Response: 550 5.1.0 Authentication required.

Server: 'smtp.east.cox.net'

Windows Live Mail Error ID: 0x800CCC78

Protocol: SMTP

Port: 465

Secure(SSL): Ye