I have a Custom Domain set ip with 6 accounts but am trying to add another Custom Domain.
There is a box to click on to 'Add Domain', but it's not active.
There is a text box saying "Click on the name of the domain you want to manage. Click the Add domain button to sign up another domain."?
Here is a screenshot of the situation - http://screencast.com/t/AwgKuxGVq
Can you tell me what I need to do to activate another domain please.
Need Help
Set up a custom domain yesterday for a business i'm starting. Tried to test the new custom domain by sending a email from my Hotmail account to the custom domain. Basically the custom domain never receives it.. I have also tried sending from gmail and live.com and they both seem to come through fine. Its only Hotmail that it doesn't work with..
The strange thing is I can send to Hotmail, gmail etc fine but just cant receive from Hotmail.com
I spoke to my domain provider and they said the problem must be on Hotmail's side as they don't have any record of the email reaching their server.
Any help would be greatly appreciated.
Thanks
David
Need Help
Set up a custom domain yesterday for a business i'm starting. Tried to test the new custom domain by sending a email from my Hotmail account to the custom domain. Basically the custom domain never receives it.. I have also tried sending from gmail and live.com and they both seem to come through fine. Its only Hotmail that it doesn't work with..
The strange thing is I can send to Hotmail, gmail etc fine but just cant receive from Hotmail.com
I spoke to my domain provider and they said the problem must be on Hotmail's side as they don't have any record of the email reaching their server.
Any help would be greatly appreciated.
Thanks
David
I have some emails configured at domains.live.com.
Thank you,
An
The problem account can't log in to any microsoft site.
Hi,
My email has been working without problems until the end of October. Since that point, I have only been able to send emails from the account and not receive anything new.
I have a custom domain: GrantInteriorDesign
Speaking with my domain register, it appears they retired some exchange servers at end of October and mine was located on one of these; We had to go through steps to re-activate the Domain and get it working.
Then I did the following steps:
I am able to get my MX record from domains.live.com account when I look up main page, here is what I see
DomainName = grantinteriordesign.com
Accounts = Unknown
Open Membership = Closed
DNS = Pending Configuration
When I click on the Domain it states:
Your service is Suspended. Please make the required DNS changes.
I have gone through steps outlined in link a few times but everytime I click Refresh in domains.live.com; It fails.
Any ideas on what I need to do? I purchased this domain a few years back under Hotmail promotion and has worked perfectly until the servers were retired by my domain provider, details provided here:
I am at end of rope; have not been able to receive emails for over month and half; Melbourne state I need to contact Microsoft but I have no idea where I can call to figure this out.
Please help
Hi,
My email has been working without problems until the end of October. Since that point, I have only been able to send emails from the account and not receive anything new.
I have a custom domain: GrantInteriorDesign
Speaking with my domain register, it appears they retired some exchange servers at end of October and mine was located on one of these; We had to go through steps to re-activate the Domain and get it working.
Then I did the following steps:
I am able to get my MX record from domains.live.com account when I look up main page, here is what I see
DomainName = grantinteriordesign.com
Accounts = Unknown
Open Membership = Closed
DNS = Pending Configuration
When I click on the Domain it states:
Your service is Suspended. Please make the required DNS changes.
I have gone through steps outlined in link a few times but everytime I click Refresh in domains.live.com; It fails.
Any ideas on what I need to do? I purchased this domain a few years back under Hotmail promotion and has worked perfectly until the servers were retired by my domain provider, details provided here:
I am at end of rope; have not been able to receive emails for over month and half; Melbourne state I need to contact Microsoft but I have no idea where I can call to figure this out.
Please help
Recently I register up custom domain email and found out there isn't any user password reset option?
I saw a lot of people is requesting that feature and get it sorted. Well I hope is the same to mine.
Kindly enable reset password option for my domain www.pptmedia.com.my.
Thanks,
Alvin
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